MM Medical Supply Logo

MM Medical Refund policy

At MM Medical Supply, your satisfaction is important to us. We stand behind the quality of our products and want to ensure you have a positive experience with every purchase.

Eligibility for Returns

We accept returns under the following conditions:
  • Damaged in Transit: If your item arrives damaged, please notify us within 30 days of delivery.
  • Incorrect Item Shipped: If you receive an item that does not match the SKU or description of your order, you may return it within 30 days of delivery.

Conditions of Return

  • Items must be unused, in their original packaging, and include all original parts and accessories.
  • Returns must be initiated within 30 days of receiving your order.

Return Shipping Costs

  • If your return is due to damage in transit or an incorrect item shipped, MM Medical Supply will cover the cost of return shipping. (must provide photos of damage).
  • We will provide a prepaid return label once your return request is approved.

How to Initiate a Return

To start a return, please contact our Customer Service team at contact@mmmedicalsupplyllc.com or call 727-710-9868 with the following information:

  • Order number
  • Description of the issue (damage or incorrect item)
  • Photos of the product and packaging (if applicable)

Once verified, we will send instructions and a prepaid shipping label for the return.

Refunds

  • After we receive and inspect the returned item, we will process your refund.
  • Refunds will be issued to the original payment method.
Copyright © 2025 MM Medical Supply. All Rights Reserved.
Ecommerce Marketing & Website Design by Evolved
magnifiercrossmenuchevron-down